We build AI agents, voice agents and chatbots that make it to production — including a front desk agent answering calls in five hospitals today. India-based team, in house, and an NDA before the first call.
AI Development Services from Our Industrial Experts
Five services, and the one thing each is actually for.
01
AI Consulting
Finding the use cases worth building, checking whether your data can support them, and putting a step-by-step plan behind it before anyone writes code.
Systems that produce text, images and code to a brief, wired into the tools your team already uses. Budgeting first? Read our generative AI developer cost guide.
Agents that finish multi-step work on their own, connected to the tools and data you already run. Every run is logged, so you can see what it decided and why.
Voice agents that hold real phone conversations in English, Hindi and regional Indian languages — answering, qualifying, booking and routing around the clock.
Nine sectors and the specific job AI does in each one. Four of them are in front of real users today — those cards carry the number. The rest describe the work as we would build it.
AI in Healthcare
Our own front desk agent answers the hospital phone: it takes the call, answers routine questions and books the appointment. Reception work only — it goes nowhere near diagnosis, and every call is logged for staff to read back.
Onboarding and fraud are where AI earns its keep here. An agent reads KYC documents and fills the form; a model watches transaction patterns and flags the one that does not fit. The decision itself stays with your team.
A marketplace we work with was losing sellers halfway through signup. The agent reads the documents they upload, fills the fields and leaves only the exceptions for a person — form-filling time down 50%.
Parents choosing a school rarely know how to filter one. Our bot asks about location, budget, board and the child’s needs, then shortlists schools that fit instead of returning a directory. 500+ parents matched so far.
One astrologer can take one consultation at a time. Our bot computes the chart from the user’s birth details and answers against that chart, so two people asking the same question get two different answers. 1,000+ readings, no queue.
Most of the work here is reading: a photographed prescription turned into a cart, a substitute offered when an item is out of stock, and a refill reminder timed to the course. A pharmacist still approves what ships.
Routing on live traffic and weather is the easy half. The useful half is what happens when the plan breaks — reassign the drop, tell the customer before they call, and log why it changed.
A voice agent picks up the rush-hour calls a kitchen cannot answer, takes the order and reads it back before it goes to the counter. Menu questions and the demand forecast that decides prep sit behind the same system.
Buyers ask the same twenty questions before they ask for a viewing. A chatbot answers them from your own listings and books the slot; valuation against comparable sales sits behind it on the seller’s side.
Enhance Customer Experience with AI Proficiency in Business
Let’s schedule a meet with our AI engineers to build custom AI solutions according to your business needs and objectives.
AI we have put in front of real users
Four builds, not a capability list. Two are client projects under NDA, so the industry is named and the client is not.
A voice agent that answers the front desk
Built in house and running in five hospitals today. It picks up the call, answers routine questions and books appointments without a person on the line — reception work, not clinical decisions. We are still collecting feedback from those five before opening it up more widely. AI voice agents · AI in healthcare
An agent that fills onboarding forms so vendors don't
A multi-vendor marketplace was losing sellers midway through signup: the form was long, and most of what it asked for already sat in documents the vendor had. The agent reads those uploads, fills the fields and leaves only the exceptions for a human. Form-filling time down 50%.AI agents · AI in eCommerce
A chatbot that asks the right questions, then recommends
Parents searching for a school rarely know how to filter one. The bot asks about location, budget, board and the child’s needs, then shortlists schools that actually fit instead of returning a directory. 500+ parents matched to a school so far.AI chatbots · AI in EdTech
An astrology chatbot that answers from the user's own chart
Astrology platforms have a queueing problem: one astrologer can take one consultation at a time. The bot computes the chart from the user’s birth details and answers against that chart, so two people asking the same question get two different answers — which is the whole point. 1,000+ users have had a reading without waiting for an astrologer to be free.AI chatbots · Astrology app development
Transparent Pricing
AI App Development Cost — Everything You Need to Know
Here is a detailed overview of the cost to develop an AI-based application for businesses.
Basic App
$8K to $10K
4 to 6 Weeks
India: projects start at ₹5 lakh
Simple features, basic UI
One use case, one channel to start
Built on a hosted model — GPT-4o, Claude or Gemini
Source code, prompts and pipeline handed over
Best for startup MVPs & applications
Typical range
Mid-Level App
$10K to $15K
6 to 8 Weeks
Everything in Basic
Mid-level features, custom UI/UX
Several flows, with human handoff built in
Wired into your CRM, calendars or telephony
Logged conversations you can read back
Best for growth-focused UX & custom features
Advanced App
$15K+
8 to 12 Weeks
Everything in Mid-Level
Advanced AI features
Multi-step agents that run a workflow end to end
Open-weight model self-hosted if data cannot leave
Monitoring and model updates after launch
Best for AI solutions across enterprises & apps
* Card figures are our international pricing, quoted in USD, and are indicative ranges only — the actual cost depends on your exact scope. .
The Technology Stack Behind Our AI Excellence
01/12
ChatGPT (GPT-4o)
We build conversational AI on OpenAI's GPT-4o so systems understand context, reply in a human tone, and handle multi-turn support across channels. We use it for chatbots, virtual assistants, and customer service tools that respond faster and more accurately. As an experienced AI chatbot development company, we help you plan and budget your conversational AI build.
02/12
Claude
We use Anthropic's Claude where reasoning quality, long-context handling, and safer outputs matter. It is a strong fit for enterprise assistants, document analysis, and workflows that need reliable, well-grounded responses over large volumes of text.
03/12
Gemini
We build with Google's Gemini for multimodal work that spans text, images, and structured data. It suits enterprise assistants, document analysis, and intelligent search where reasoning across formats and multilingual support are required.
04/12
Llama 3.3
We use Meta's Llama 3.3 as an open-weight model for teams that want to self-host and keep data in their own environment. It lets us fine-tune custom solutions for domains like retail, education, and internal tooling with full control over deployment.
05/12
Mistral
We use Mistral's efficient open models when latency and cost matter. They run well on modest hardware, which makes them a good choice for high-volume assistants, on-premise deployments, and features that need fast responses at scale.
06/12
DeepSeek
We use DeepSeek for strong reasoning and coding at a competitive cost. Its open models suit technical assistants, code generation, and analytical workflows where teams want capable performance without high per-token pricing.
07/12
DALL·E
With DALL·E we turn a text prompt into finished visuals for marketing images, product mockups, and creative assets. It lets teams generate high-quality images on demand from plain descriptions instead of commissioning each one.
08/12
Midjourney
We use Midjourney to produce high-quality, stylised visuals from text prompts. Our team crafts distinctive graphics for marketing, brand identity, and creative storytelling that stand out in campaigns and product experiences.
09/12
Whisper
We use OpenAI's Whisper for accurate speech-to-text across languages and noisy audio. It powers meeting summaries, spoken-command handling, and real-time transcription inside our voice-enabled AI solutions.
10/12
Deepgram
We use Deepgram for fast, accurate speech-to-text and voice AI. Its real-time transcription and audio intelligence models power voice agents, call analytics, and conversational experiences that handle large volumes of audio reliably.
11/12
ElevenLabs
We use ElevenLabs for the voice a caller actually hears — natural delivery in English, Hindi and regional Indian languages, so a booking confirmation or a reminder does not sound like a recording. It handles the speaking half of a call; Whisper and Deepgram handle the listening half.
12/12
Pinecone
Pinecone is where your own content is indexed so an assistant answers from it instead of guessing. The vector database and the embeddings sit in your account rather than ours, which is what makes “answers from your data” a fact and not a promise.
How an AI build actually runs
Six stages, in the order they happen. The first two decide what gets built and whether the data can support it, before anyone writes model code.
Scope the use case
We start with the job the AI has to do, who uses it and what a correct answer looks like. That gives us the measure the build is judged on — calls handled, answers right, hours saved — agreed before the estimate.
Audit the data
An AI system is only as good as what it can read. We check what data exists, where it sits, how clean it is and what is missing, then agree how it is accessed and stored. If the data cannot support the use case yet, that comes out here — not after the build.
Design the AI solution
We pick the model and the architecture for the job — a hosted model where time to launch matters, an open-weight model you self-host where the data cannot leave your environment — and map how it plugs into the systems you already run.
Build it in increments
Development runs in working slices rather than one long delivery: a first version you can actually use, then the integrations, then the edge cases. Each slice is tested against real examples from your data, not sample text, and read by a person before it moves on.
Launch to a limited group
It goes live for a small set of users or call flows first, then we watch what people actually do with it. That is how our own front desk voice agent runs today: five hospitals, feedback still being collected, no wider rollout until it holds.
Run it and keep it current
A live AI system needs upkeep, not just uptime — providers release new model versions, prompts drift and your data keeps moving. We monitor what it returns, fix what breaks, update prompts and models as they change, and stay on for support after launch.
Develop Smarter AI Solutions for Your Business
Tell us the workflow that eats your team’s day. On the call we will say whether AI can take it on, what it would take to build and roughly what it would cost — before you commit to anything.
Why Choose IMG Global Infotech as Your AI Development Company?
Our panel of dedicated experts always works with a scalable plan to achieve the best outcomes in your business. Here are some main reasons to choose IMG Global Infotech for your business.
01
Expertise in AI Technologies
Our AI work is agents and chatbots rather than slideware: voice agents that take calls, task agents that finish a workflow, and chatbots that answer from your own data. Four of them are in front of real users right now.
02
Faithful Assistance
NDA before the first call, not after a contract. Your engineers are ours, in house — the build is never sub-contracted, so your idea never leaves our office.
03
Global Recognition
ISO 9001:2015 certified processes, and 4.9/5 on Clutch across 30 reviews that Clutch verified with the clients directly rather than us collecting them.
04
Regulated Industrial Track Record
We run our own AI in production, not just client demos: our front desk voice agent answers calls in five hospitals today. Keeping an agent live teaches things a pilot never does.
In India our AI builds start at ₹5 lakh. International projects are quoted in USD, and the three tiers above are where most of them land.
What moves the number, roughly in order of weight. How ready your data is — if the answers the AI needs are spread across PDFs, spreadsheets and somebody’s inbox, cleaning that up is real work, and it happens before a model is involved. How many systems it has to talk to, because every CRM, ERP, telephony or payment integration is its own small project. Whether the model is hosted or runs on your own servers, which changes the infrastructure work. And how much it will be used — usage is a running cost, not a one-time one.
We will not quote from a one-line brief. A short call is usually enough to put a real range on it, and if we think the use case is not worth building yet, we will say that instead of quoting it.
Can I hire AI developers instead of a fixed-price project?
Yes. Both work, they just suit different situations.
Fixed price fits when you know what you want built — an agreed scope, one number, one date, and we carry the risk of estimating it right. A dedicated team fits when the scope is going to keep moving, or when you want to add engineers to a team you already have. You get named people working your hours, and the size changes month to month as the roadmap does.
A lot of clients do both: fixed price to get the first agent live, then a dedicated team once it is in production and the list of what is next stops getting shorter. Our engagement models and rates are on the Hire Developers page.
Can you add AI to the software we already run?
Yes, and usually without rebuilding it.
Most of what we ship sits alongside a system that already exists, through an API layer. The vendor onboarding agent above was added to a marketplace that was already live — sellers kept using the same signup screens, the agent just started filling them in. Your users notice a new capability, not a migration.
What we need is a way in: an API, a database we can read, or an export we can work from. If a system genuinely has no way in — an old desktop product, a vendor who will not open access — that is the constraint worth finding on day one, not in week three.
How long does it take, and do you start small?
Four to twelve weeks depending on which tier above you are in, and yes — the first release goes to a limited group.
We put it in front of a small set of users or call flows, watch what people actually do with it, and widen from there. Our own front desk voice agent is still on that path: five hospitals, feedback still being collected, no wider rollout until it holds.
When an AI project runs late, it is almost never the model. It is waiting on access to data, or on someone internally who has to approve what the AI is allowed to say. Naming those two people at kickoff saves more time than any technical decision we make.
Which AI model do you use, and can it run on our own servers?
We are not tied to one, and the choice is driven by your constraints rather than our preference.
Hosted models — GPT-4o, Claude, Gemini — when you want the best available quality and the shortest path to launch. Open-weight models — Llama 3.3, Mistral, DeepSeek — when the data genuinely cannot leave your environment, or when volume makes per-request pricing the wrong shape. For voice we add speech models on top, so the agent can hold a call in English, Hindi or a regional language.
You get the pipeline code either way. That matters more than people expect: it means changing the model in a year is a configuration change, not a rebuild.
Who owns the data, and is it used to train anyone’s model?
You own it, and no.
Your documents and prompts are not handed over for training. The vector database and embeddings live in your account, not ours. At handover you get the source code, the prompts, the pipeline and every account we created along the way, and the IP transfer is written into the agreement rather than promised on a call.
Which means you can take it to another team tomorrow. There is no licence to renew and nothing you have to keep paying us for to keep your own system switched on.
How do you protect our data, and what compliance can you meet?
Encrypted in transit and at rest, access limited to the people actually on your project, and a log of who touched what.
Developers get repository and server access for their project only, and it is switched off at handover. Credentials live in a managed vault — never in the codebase, never in a chat thread. Our processes are ISO 9001:2015 certified, and an NDA is signed before the first real conversation, not after a contract.
Now the part most companies skip: we are not ISO 27001 certified. If your project needs a formally certified information-security standard, or obligations under India’s DPDP Act, or something sector-specific, tell us at kickoff and we will scope the work to meet it — rather than imply we already do.
What happens when the AI gets something wrong?
It will, sometimes. So the real design question is what it is allowed to do when it is not sure.
We scope which decisions an agent makes on its own and which ones it hands to a person, and we build the handoff before the clever part. Our front desk voice agent answers reception questions and books appointments; it does not go near anything clinical. Every conversation is logged, so when something does go wrong you can read exactly what was asked and what it answered, and fix that case rather than guess.
Anyone who tells you their AI is never wrong is showing you a demo, not a production system.
What does it cost to keep an AI system running after launch?
Three things, and most quotes mention only the third.
Model usage. Hosted models charge per request, so a busy assistant costs more to run than a quiet one. Channel costs. A voice agent also pays for telephony minutes on top of the model. Upkeep. Providers retire model versions, prompts drift as your own data changes, and someone has to watch what the system is actually returning.
We quote all three separately and in writing before the build starts, rather than leaving them for you to find in month four. And if you would rather move it to your own team later, you can — you have the code and the prompts.
We know we want AI but not what to build. Where do we start?
With the number you want to move, not the technology.
That is what our AI consulting engagement is for. We look at where your team’s hours actually go, which of those tasks a model can do reliably today, what data you already hold, and what each option would take to build. You get a shortlist ranked by effort against impact.
You also get a straight answer on the ones that are not worth doing yet — usually because the data is not there, or because a rule and a form would do the same job for a fraction of the money.
How do I choose an AI development company?
Ask any shortlisted company five things before you sign.
Show me something of yours that is live. Not a demo video, not a prototype — something real users are on today.
Who owns the data, the prompts and the trained model at handover? Ask for the clause, not a yes.
Are the engineers in-house or subcontracted? Ask for names and where they sit.
What will it cost to run each month? A quote without model usage in it is not a quote.
What happens when it is wrong? If there is no answer, there is no plan.
We have answered all five on this page. Four of our builds are in front of real users, our 30 reviews were verified by Clutch rather than collected by us, and our processes are ISO 9001:2015 certified.
Insights & Guides From Our Development Team
What we've learned building 520+ projects since 2014 — real numbers on cost and timelines, and the tech decisions worth making before you write a line of code.